PRIVACY POLICY
Under Article. 13 of Legislative Decree no. 196/03, the personal data are collected by electronic means and processed using automated, solely for purposes connected with the items requested. The provision of such data by the applicant and the authorization to process it are optional; failing that, the requests will not be processed. Personal data will not be disclosed in any way. The applicant may exercise the rights under Art. 7 Legislative Decree no. 196/03 (access, correction, cancellation, opposition, etc.), Upon written request to the owner of the data: Oscarnet Oscar Riva, Via vangione 42-23036 Teglio (SO). Cookies The owner also declares not to use its website to the use of cookies or similar technologies to track users. Safety In order to ensure maximum protection regarding the processing of personal data, the holder and / the responsible / s data processor undertake to scrupulously observe and implement the laws regulating them, including: - the Decree . 196/03. Having read the information above, I agree that my personal data.
RIGHT OF WITHDRAWAL
Pursuant to Legislative Decree. N. 185/99, the consumer has the right to withdraw from the / the product / s within 14 working days from receipt of goods to the supplier by sending a written notice by registered letter with return receipt containing:
- The intention to terminate the contract
- The description of the product purchased
- The date on which you placed the order
- The particulars of your c / c bank (Bank, n. Of c / c, ABI and CAB) in order to allow the supplier a refund of the purchase price.
The notice may be sent within the same term, by email on condition that it is confirmed by registered letter with return receipt within the following 48 hours.
To obtain a refund of the amount paid the consumer, always within 14 days from the date of receipt of goods, will have to send them back substantially intact at the supplier by mail or courier.
The goods must be accompanied by the transport document attached to the goods on delivery.
Within 30 days of receipt of the notification in which the consumer expresses a wish to exercise the right of withdrawal, the supplier will refund the consumer the price paid for the purchase of the property by bank transfer. The refund relates only to the price of the goods, as shown in the order note, net of shipping and banking. They are in any case payable by the consumer the direct cost of returning the goods to the sender (art. 5, paragraph 6 of Legislative Decree. 185/99).
WARRANTY
All products are manufactured with raw materials of high quality and with more modern methods. If a product does not meet the requirements that the company guarantees, the dissatisfied customer can ask:
a) the exchange with products of equal value to those purchased, or
b) a good credit for the purchase of other products of the same value, or
c) repayment of the amount paid for the acqusto of such products.
The warranty does not work about the products that were not used in accordance with the label instructions or to have been purchased in containers or packaging not original.